How we work

It’s ALL about the Journey…”

Every detail of how we move through a transaction tells you something about how we'll behave after it's over. Here's what ours looks like.
$5M - $50M
typical investment
25 years
of Investing and Operational Experience
4*
primary areas of expertise
*(Finance, Operations, Capital Management, Business Strategy)
PRE-ACQUISITION

We are not shoppers. We are buyers

1
Initial Meeting(s)
We will get to know one another, and dive deep into what you have built and introduce you to our firm.
2
Diligence Built to Close

When we enter diligence, we've already made up our minds. Our investment committee has approved the transaction. Financing is in place. We don't enter diligence with an escape route. We enter it to close.

Don't take our word for it — hear from the people who've been through it.

3
Prompt. Clear. Closed.
When we decide to move forward, you hear it immediately. When we say we're closing, we close.

Certainty of close matters more to sellers than most buyers realize. Sellers who've worked with buyers who stall, renegotiate, or disappear will tell you how different that feels. We've heard those stories. They're part of why we work the way we do.
POST-ACQUISITION

How Santiago Partners with Companies

Capital That Goes to Work
The transaction is the beginning of our investment. We commit capital to the things independent manufacturers rarely have the free cash flow to prioritize: new equipment, automation, the technology upgrades that have been on the list for years.

Ex. A $3 million automated glass line. New production equipment across facilities. Servers and switches upgraded. Systems that work the way they should.
→ See how this played out at American Window & Glass
Empowered Teams, Better Culture
The first thing we focus on after acquisition isn't operations. It's people.

Better benefits. Modern onboarding systems — what used to take an hour now takes thirty minutes. Shared HR infrastructure and retirement benefits across the portfolio. More transparency from leadership. More trust extended to the people doing the work.

→ Hear how the Sprouse team experienced this firsthand
Your Team Runs It. We Back Them
The people who built your business know it better than anyone who just bought it. We keep strong management in place, and give them more to work with than they've had before.

We come in with resources, financial expertise, and genuine engagement and then we let the people who know the business lead it. Santiago is involved and present. But the management team runs the company. That balance of autonomy with real support behind it, is something our portfolio companies will tell you makes all the difference.
→ Read Chris Melton's perspective on what that balance looks like in practice
A Network That Makes Every Company Stronger
When you join Santiago, you gain what took years to build: shared HR partners, 401k infrastructure, vendor relationships, and technology systems across the portfolio.

More than the shared resources, you gain shared knowledge. A visit between our two facilities uncovered a faster, better method for building extruded screens. One company learned it. Both companies use it now.

That's what being part of something bigger looks like in practice and it compounds with every company we add
→ See the portfolio

Investment Criteria

We believe in alignment of your company and ours, so you will find a partner who understands what's important to you and has the capability to help. Here is how we make sure our partnership aligns:
Profitable Companies
We look to partner with profitable founder or family-owned businesses that have been in the residential window and door manufacturing business with at least 5 years of consistent and recurring revenue:

Revenues of $15 million to $75 million
EBITDA between $3million to $10million
Buyout and Management Led Buyout
We seek company owners that plan to sell or are ready to sell, and in turn, we provide equity and business support for control buyout and management-led buyout strategies:

Investment Size (including debt): $10 million to $75 million
Transaction type: transitional capital for control buyout or management-led buyouts
Target Industries and Geographies
We focus on the following industries and geographies:

Industries: Residential window and door manufacturing

Geographies: United States domiciled: Southwest, Mountain Region, Midwest, Southeast, Mid-Atlantic

Learn How We Carry Forward Your Legacy

Transitional Capital
Selling a business is a major life event but doesn’t have to be difficult. With our experience in family offices and financial institutions, we are uniquely positioned to help family businesses go through this major transition with the funds needed and the structure most suitable for your situation.
Co-Create Greatness
We generally invest in companies with capable management teams to ensure continuity. As a partner, our goal is to support our companies. Our teams work alongside them to strategize and lead through the transitional moments, helping co-create opportunities for growth by providing support in both strategy and finance.
Resources and Expertise
Our portfolio companies benefit from our vast network of strategic contacts and some serious connections companies need to succeed. These resources provide market and industry expertise, access to new customers, valuable investment capabilities, and much more.

Build Your Legacy

Let’s Discuss Your Situation

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